KEY DUTIES AND RESPONSIBILITIES

• • Achieve or exceed weekly, monthly, and yearly sales targets for Boda loans and related Mogo products.
• • Conduct field visits to engage potential customers, promote Mogo’s finance products, and encourage purchases.
• • Screen and enroll qualifying customers, ensuring compliance with company criteria and maintaining high portfolio quality.
• • Explain product features, benefits, and loan terms to customers, tailoring pitches to meet their specific needs.
• • Follow up on customer payment commitments to ensure timely loan repayments and minimize defaults.
• • Maintain accurate and up-to-date records of sales activities, customer appointments, payment schedules, and complaints in the company’s ERP system.
• • Address customer questions, concerns, and objections professionally, escalating complex issues to the Branch Manager or relevant departments as needed.
• • Build and sustain long-lasting relationships with customers to drive satisfaction and repeat business.
• • Monitor competitor products, market trends, and customer feedback to provide insights for improving Mogo’s offerings and sales processes.
• • Adhere to company policies, procedures, and regulatory requirements in all sales and loan administration activities.
• • Undertake any other tasks assigned by the Branch Manager.

Job Qualifications / Skills

• Proven experience in field sales, customer engagement, or loan administration, preferably in the Boda or microfinance sector.
• Strong understanding of sales techniques, loan processes, and portfolio management.
• Excellent communication and interpersonal skills to build rapport with customers.
• Proficiency in using ERP systems or sales tracking tools for accurate record-keeping.
• Ability to analyze market trends and competitor offerings to enhance sales performance.
• Knowledge of regulatory requirements and compliance in sales and loan administration.
• Self-motivated, with the ability to work independently in the field and meet sales targets under pressure.
• High school diploma required; a degree or diploma in Business, Marketing, Finance, or a related field is a plus.
• Valid driver’s license or ability to travel within assigned areas (preferred).

HOW TO APPLY

All suitably qualified and interested candidates should send their applications and up-to-date CVs to: careers@mogo.co.ug with the subject “Field Sales Officer”. Please specify your preferred location.

 

Be the first to apply!
CLICK HERE TO APPLY Subscribe to JOB Alerts

DEADLINE: 2025-11-05